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PhoneSuite Partners with Total Hospitality Solutions to Distribute its Voiceware-Based Product Line in Canada

Total Hospitality Solutions (Broomfield, CO, October 7, 2014) – PhoneSuite, a leading provider of telecom solutions designed exclusively for the hospitality industry, has signed an agreement to have its full line of Voiceware IP-PBX products distributed in Canada by Calgary-based Total Hospitality Solutions.

PhoneSuite offers high-quality, affordable products and upscale service for any size or type of hotel, chain or management company. Its ground-breaking Voiceware is a software-based core that’s compatible with the latest full-featured SIP phones from a variety of manufacturers, yet still works with a hotel’s existing standard guestroom phones. The system can be run on-property or “in the cloud,” and allows hoteliers to choose the features that make sense for their operation, including extensive find me/follow me capabilities, voicemail-to-email forwarding, and conference calling.

The Series2 VoIP-based telephone system allows hotels to utilize the features and functionality behind Voiceware with existing analog phones, wiring, trunks, and infrastructure. A perfect hybrid of analog PBX and VoIP, Series2 can operate with the latest SIP phones or standard guestroom phones. Series2’s VoIP server and analog ports are enclosed in a single cabinet that supports 240 guestroom and common area phones and can be combined with additional cabinets to support an unlimited number of rooms and phones.

“PhoneSuite has a strong history and distribution channel in Canada, and we wanted this to continue with our Voiceware and Series2 platforms. Because Voiceware requires strong networking and VoIP understanding for a successful implementation, we searched for a company that could provide this type of training and support to Canadian resellers from within Canada. Total will provide this, and more. We are delighted to be working with such an advanced communications technology company that also fully understands legacy and modern telephony,” said PhoneSuite President Frank Melville.

Total Hospitality Solutions, a division of Total Communication Services, Inc., is a leading communications solution provider to the Canadian market. The company has a long history of partnering with suppliers that have a proven track record of having solid, high-end communications products supported by excellent technical and dealer support to ensure customer satisfaction proven by its receipt of the MasterService Award for seven consecutive years.

“When we met with PhoneSuite years ago we learned of the Voiceware product and the traction that they quickly gained in the U.S. hospitality industry with individual sites and with hospitality brands,” said Total Communications Services Sales Manager Troy McIsaac. “We quickly recognized that they have developed and brought to market a new cost-effective solution to the Canadian hospitality industry providing premise-based solutions, hosted solutions, and SIP and analog solutions designed solely for the hospitality industry with full integration to any Property Management System available.

“Our decision to partner with PhoneSuite and their Voiceware solution allows Total Hospitality to provide a suite of solutions to properties small and large designed specifically for them at a lower price point than anything else available to them today.”

For more information on PhoneSuite, visit or call 800-245-9933 to schedule a demonstration.

About PhoneSuite

For over 25 years, PhoneSuite has leveraged its expertise in communication technology to provide high-quality, low-power-consuming products. PhoneSuite is dedicated to the design and manufacture of products exclusively for the hotel industry and is proud to have installed over 4,000 systems in properties ranging from independents and B&Bs to franchised, five-star resorts throughout the world. Our products, combined with our nationwide dealer support and engineering expertise, create reliable communication solutions that meet or exceed all hotel requirements. PhoneSuite is a Preferred Vendor for several major hotel chains, an Allied Member of the American Hotel & Lodging Association (AH&LA), a Founding Sponsor of the Asian American Hotel Owners Association (AAHOA), a member of Hotel Technology Next Generation (HTNG), and was recognized by the Denver Business Journal as a Top 25 Fastest-Growing Small Private Colorado Company.

About Total Communication Services, Inc.

Total Communication Services, Inc., is a leading supplier of business communication solutions since 1996 and has leveraged relationships with leading suppliers and partners to provide solutions to their customers across North America. Applying technology to their customer’s business needs to lower costs or improve efficiencies ultimately increasing customers’ bottom line has resulted in numerous awards for customer satisfaction.