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Articles

The Importance of Scalability in Hotel Phone Systems

If your hotel is still running on an analog phone system, with phones plugged directly into the public switched telephone […]

The Road to Recovery: How the Hospitality Industry Can Bounce Back

The last 18 months have been one of the worst downturns that the hospitality industry has ever experienced, with travel […]

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SIP vs. Traditional Analog Trunking

When most businesses start thinking about upgrading their phone systems, their primary concern is the system’s ability to meet the […]

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The Importance of Frequent Software Updates for Your Phone System

VoIP phone systems are commonplace in most business settings these days, offering lower cost, more convenience, and helpful guest features […]

A History of Hotel Phone Systems

Hotels have to evolve to meet their guests’ needs, and that means keeping up with technology. Here’s a quick look at where we’ve been and where we’re headed.

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The “Suite” Spot — How Phonesuite Offers the Best of Large and Small VoIP Providers

When you’re shopping for a VoIP provider for your hotel, you’ll find a wide variety of options — from enormous […]

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Everything You Need to Know About SIP Trunking

SIP trunking is the foundation of most modern communications, and it can be a major upgrade for your hotel. Here’s what you need to know.

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Everything You Need to Know About Hotel Communications Solutions

When your hotel was just starting out, there was a time when you could get away with a single business […]

A woman behind a hotel desk wearing a white top, dark grey pants, smiling while on the phone and touching a computer monitor

Call Recording for Hotels — What You Should Know

Phone call recording addresses a wide range of business needs, including cost-effective resolution of customer disputes, sales verification, quality assurance, […]

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Why the Cloud is a Hotel’s Ultimate Security Blanket

Even in today’s ultra-high-tech world, there’s significant debate over whether locally-hosted or cloud files are more secure, convenient, or cost-effective […]