two people checking into a hotel at the front desk

Articles

The Importance of Scalability in Hotel Phone Systems

If your hotel is still running on an analog phone system, with phones plugged directly into the public switched telephone […]

The Road to Recovery: How the Hospitality Industry Can Bounce Back

The last 18 months have been one of the worst downturns that the hospitality industry has ever experienced, with travel […]

Latin business person checking in and using contactless payment

How a VoIP System Can Help Increase Automation

As the hospitality industry recovers from the devastating effects of the COVID-19 pandemic, we’re faced with new challenges – one […]

Luxurious Modern Lobby With Waiting Area

SIP vs. Traditional Analog Trunking

When most businesses start thinking about upgrading their phone systems, their primary concern is the system’s ability to meet the […]

man and woman working at front desk at hotel

The Importance of Frequent Software Updates for Your Phone System

VoIP phone systems are commonplace in most business settings these days, offering lower cost, more convenience, and helpful guest features […]

A History of Hotel Phone Systems

Hotels have to evolve to meet their guests’ needs, and that means keeping up with technology. Here’s a quick look at where we’ve been and where we’re headed.

A woman in a navy suit and light blue button-up folding her arms and smiling while standing in front of a hotel reception area with decorations in a bookcase

The “Suite” Spot — How Phonesuite Offers the Best of Large and Small VoIP Providers

When you’re shopping for a VoIP provider for your hotel, you’ll find a wide variety of options — from enormous […]

A man smiling at the camera wearing a grey suit, holding a smartphone in his right hand, sitting at a table with a laptop and coffee.

Everything You Need to Know About SIP Trunking

SIP trunking is the foundation of most modern communications, and it can be a major upgrade for your hotel. Here’s what you need to know.

A woman smiling while on the phone and writing something down on a piece of paper next to a man in a grey suit siting at a computer, both behind a hotel desk

Everything You Need to Know About Hotel Communications Solutions

When your hotel was just starting out, there was a time when you could get away with a single business […]

A woman behind a hotel desk wearing a white top, dark grey pants, smiling while on the phone and touching a computer monitor

Call Recording for Hotels — What You Should Know

Phone call recording addresses a wide range of business needs, including cost-effective resolution of customer disputes, sales verification, quality assurance, […]