Elevate Your Hotel's
Communication With Phonesuite
Get started with a true hospitality phone system with all the features and functionality required to run a hotel.
Trusted By
We Understand Hospitality
Our roots are in hotels. We’ve faced the challenges you face – and we understand how to solve the hospitality industry’s unique problems.
25+ Years of Dependability
Founded in Colorado in 1988, we’re the single-sourced communication solution for hotel managers and owners who need a reliable, simple-to-implement telephony platform.
Approved by All Major Brands
We’re on the list of approved vendors for all major brands – so you don’t run the risk of getting in trouble with your brand when you install Phonesuite.
A Phone System for All Hotels
Whether your property is boutique, luxury, select service, economy, or resort, you can count on us to deliver a phone system that fulfills all your needs and integrates well with your technology.
Product Highlights
Phonesuite provides a wide array of flexible, innovative communications solutions designed specifically for hotels.
Cloud Phone Systems
Cut down on hardware and software costs with a hospitality phone system that’s hosted in the cloud. Everything is managed off-site, practically eliminating expensive infrastructure, software, and training. The best part? Our system can interface with almost any handset.
On-Premise Phone Systems
Our phone systems are designed to meet the ever-changing needs of hotels without expensive equipment upgrades or disruption to the guest experience. On-premise PBX will keep your hotel connected – no matter the location.
Upgrade Your Hotel's Communication System
Solutions for All Properties
Our mission is to provide white-glove solutions and support to hotels, ownership, and management groups – at any type of property.
Economy
We offer a comprehensive PBX solution at a reduced, predictable cost. Limited staff? You can answer or transfer calls through our mobile app.
Resorts
Gain the capability to assess call volume and determine potential staffing needs – so all calls are answered and directed consistently.
Casinos
Queue calls to make sure they’re answered and directed promptly – and change music on hold to create time and space for advertising.
Full Service
Already have an IT team, but they’re not phone system experts? We’ll empower them to manage the platform, make custom changes, and personalize your system.
Boutique
Your team is always on the go. Give them the freedom to answer phones away from the desk – or personalize messages for certain groups.
What Our Clients Are Saying About Us
Why Phonesuite
100% service deliverability. 6,500 hotel installations. Here’s why hotels trust us to provide a true hospitality phone system:
- Simplicity: We provide an easy-to-use, effective solution that doesn’t take forever to implement or adapt to.
- Continuous Improvement: Hospitality communication needs are always changing. We constantly improve our system to meet your requirements.
- Mobility: Your hotel staff no longer has the luxury of staying at the front desk. Get the power to answer calls – anywhere.
- Compliance: Our hotel phone systems ensure you remain compliant with RAY BAUM’s Act, Kari’s Law, and other industry regulations.
Latest Blog Insights
Stay up to speed with trends in hospitality communication with content curated by Phonesuite’s experts.
How Contactless Check-In Hotel Technology Can Boost Your Business
Guests expect convenience and efficiency when they stay at your hotel – and the check-in process is no exception. A 2025 survey found that more
8 CRM Phone Integration Best Practices
Great customer service comes down to genuine connections – especially in hospitality, where every guest interaction matters. When your team has the right tools, those
What Is Call Routing and How Does It Elevate Guest Experiences?
In the hospitality industry, providing excellent communication is essential to delivering a memorable customer experience. Whether guests are making a reservation, inquiring about amenities, or
Connect With Our Communication Experts
Ready to get started with a hotel phone system that will unchain your staff from the front desk – and elevate your communications? We’re standing by to help.