two story hotel lobby with large lighting, a stone wall, front desk with wood accents and two computer monitors, and a large hanging ceiling decoration. tones of brown, yellow, white, grey and gold

Phonesuite Products

As a leading hotel PBX system provider for over 25 years, Phonesuite has continued to be 100% dedicated to the hotel industry.

The Voiceware Platform

Voiceware is Phonesuite’s software-based VoIP phone system (IP-PBX) application designed specifically for today’s hospitality communication environment. Engineered with a server-based core to be extremely scalable and flexible, Phonesuite is designed to meet the ever-changing needs of hotels without expensive equipment upgrades or disruption to the guest experience.

Designed and built in the U.S. by Phonesuite, Voiceware delivers high quality hotel communications to Full-Service, Select-Service and Luxury/Boutique hotels of any size and type – from 4 room to 4,000 room properties.

Voiceware

On-Premise or Cloud-Hosted

Unlike traditional hardware-based PBXs, the Voiceware platform is fully integrated into one software-based application, built from the ground up for IP-based communication. Voiceware can be run locally as well, meeting the needs of your communication strategy and technology management approach.

The Voiceware platform includes:

  • Hospitality VoIP PBX
  • Call Accounting
  • Voicemail
  • PMS Integration
  • Full Hospitality Feature Set
  • 24/7 Hardware & Software Support
  • By-the-minute monitoring
warmly colored hotel lobby with tan tiled floors, wood accents on the furniture and hotel desk, wood paneled ceiling

Voiceware Express

Voiceware Express is your limited version of our communication solution, combining future-proof technology, streamlined billing, and 24/7/365 maintenance and support. It’s your solution to regulation compliance, providing efficiency, and around-the-clock monitoring. For about half the up-front cost and same monthly bill as your current phone system, you’ll benefit from Voiceware Express’s suite of features, including:

  • Hospitality VoIP PBX
  • Limited Hospitality Feature Set
  • Hosted or On-Premise
  • 24/7 support
  • Voicemail
  • PMS/PBX Interface
  • By-the-minute monitoring
woman wearing a suit standing behind the front desk of a hotel and handing someone a piece of paper, dark wood walls and a orange decorative lampshade

Voiceware Express+

Voiceware Express+ is your all-in-one hospitality communication solution in a complete hardware/software package, combining future-proof technology, streamlined billing, and 24/7/365 maintenance and support. It’s your solution to regulation compliance, providing efficiency, and around-the-clock monitoring.
For about half the up-front cost and same monthly bill as your current phone system, you’ll benefit from Voiceware Express+’s suite of features, including:

  • Designed to meet the needs of the independent, economy and mid-scale properties
  • The Voiceware Express phone system
  • No Network configuration required
  • 24/7 support
  • On-demand service
  • SIP Trunking-Local/Long Distance
  • By-the-minute monitoring
  • Phonesuite manufactured hardware warranty
three hotel employees gathering and looking over a tablet while in a hotel lobby

Voiceware Series 2

With the Phonesuite Series 2 hospitality voice gateway system, hotels can now utilize the features and functionality behind SIP technology with existing phones, wiring, and infrastructure. The perfect hotel telephony solution for Analog and SIP phones using one PBX.

The Series2 product has many advantages:

  • Combination of Traditional Telephony Platform w/ Integrated SIP Trunking
  • Integration w/ SIP or Analog Devices
  • High-Density Enclosure
  • Power Consumption savings
  • Always-Increasing List of Features & Enhancements
  • Ability to Scale
  • Automatic Fail-Over Mode
Stone desk of a hotel with 3 computer monitors on top with a large green wall garden behind
hotel bar room with couches red carpet and an outdoor sitting area

Salado, TX

“With Phonesuite it is easy to transfer calls to and from the console. We are able to put calls on hold while answering several incoming lines. I like that the console displays the name and room number of the guest calling. Phonesuite is quicker, faster and more efficient than any other system that we have used.”

blurred image of a restaurant with exposed brick, black and white chairs, wood flooring, and tiles on the floor

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