From expert advice to industry news, our blog is your resource for all things hospitality communications.
Subscribe to stay informed.
Anyone who owns or manages a resort hotel understands that their guests expect quite a lot from their stay. They expect not only premium amenities, but the very best service that the industry has to offer.
Your select-service hotel is just what travelers need. Great service, clean, comfortable rooms, and perks like complimentary coffee and muffins in the morning go a long way towards delighting your guests. Just because you don’t own or manage a massive luxury property doesn’t mean your hotel communication needs should suffer,
If your hotel offers room service, you know it’s an essential part of the guest experience. Whether it’s ordering food, requesting a wakeup call, for asking for assistance from the front desk, room service can often make or break a person’s vacation or business trip.
It seems as if we’ve reached the point where security breaches will simply be a fact of life for all businesses going forward. Hotel communications systems are absolutely no exception, which is why we have covered such breaches in the past and provided tips on how to prevent them. Last
The decision to upgrade your hotel’s communications system to Voice over Internet Protocol is often not an easy one. When you do make the switch, it is imperative that the VoIP provider you choose instills you with the utmost confidence. When the provider has the experience, this makes the installation
Since your hotel’s communications system is integral to how your hotel operates on a daily basis, the trepidation that you feel when it comes to replacing your current setup is understandable. After all, if it ain’t broken, don’t fix it, right? That being said, there’s a good chance that your
In 2018, Phonesuite introduced several new innovations to its hotel communication systems. These advancements are set to improve hotel communication in 2019 and beyond. Being involved in the hotel industry in any way means a constant need to innovate. Companies that don’t offer new ways of doing things or new
