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2020 was a challenging year for businesses in every sector, but the travel and hospitality industry was one of the hardest hit. After a decade of consistent occupancy between 50 and 75 percent, hotel occupancy dipped to 25 percent in April of 2020 and has still yet to rebound. However,
You’ve heard a lot about the potential benefits of switching your hotel to a VoIP phone system, but not all digital PBX networks are the same. Hotels aren’t like other large businesses — the needs of your staff and your guests are unique. To make the most of your new
If your hotel’s phones are still running on analog phone lines or basic VoIP, it’s time to modernize. Voiceware Express is one of Phonesuite’s hospitality communication solutions, merging flexible technology with diligent maintenance and support from Phonesuite’s experts. For the best possible compliance with new laws and service to your
A VoIP phone system is a big upgrade, and you have a lot of choices of which system to install in your hotel. When you’re considering the differences between VoIP systems, look for a phone system that’s designed for the specific needs and requirements of hotels. Phonesuite is that system.
Running a hotel is a delicate balancing act. On the one hand, your hotel staff must create and nurture personal relationships with guests through meaningful face-to-face interactions. On the other, modern technology brings some impressive self-service options, like in-room check-out services through your VoIP telephone system. Should you be focusing
There are a lot of talks these days about “the cloud.” Companies in every sector are using “the cloud” for data storage, collaboration, and data analytics. When you sign up for VoIP services, you have the option of choosing between locally hosted hardware and software or taking advantage of cloud-based
If you’re looking into a new VoIP phone system, you’ve probably come across a lot of jargon you didn’t understand. Don’t worry — we’re here to clear everything up and ensure you get exactly the system your hotel needs. One of the biggest distinctions between systems is “on-premise” versus “managed”
