The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications.

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Holidays can be a busy time for a full-service hotel owner or hotel manager — kids are out of school, and families like to take advantage of the time off to travel and see new places. It’s also a great opportunity for you to capture some business that you wouldn’t

What’s Managed VOICE? It’s a proprietary VoIP (voice over internet protocol) system developed by Phonesuite, designed specifically for hotels and implemented in more than 6000 hotels over the last 25 years.

There was a time when travel agents were the only way to book travel. You called them or went into their offices, told them where you wanted to go, and they did all the annoying work of talking to airlines and hotels for you.

Technology is constantly moving forward, and it’s obvious in the hotel world. Smart sensors on water pipes and heaters can predict maintenance before it’s needed, connected hotel booking systems can help guests check in and out faster, and smart room service can let guests order food right from their smartphones.

When most businesses think about upgrading phone systems, their main concern is the system’s ability to meet the needs of their employees. For hotels, however, your guests’ needs are just as big a concern. Your guests will be affected by the switch from analog trunking to SIP (Session Initiation Protocol)

For more than 30 years, Phonesuite has been completely dedicated to the hotel industry. But “hotel” can mean a lot of different things, from 10-room boutique hotels to 2,000-room luxury resorts and from budget-friendly select-service hotels to the most opulent all-inclusive retreats. Phonesuite’s systems are infinitely scalable, designed to make

You’ve heard all about VoIP phone systems — the flexibility, the cost savings, and the benefits it will give to your staff — but how do you actually go about upgrading? And what should you do to get ready?