The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications.

Subscribe to stay informed.

Alexander Graham Bell won the first patent for a telephone in 1876, and hotels wasted no time implementing this exciting new mode of communication to their services. Within 20 years, extremely upscale hotels had begun to include telephones in their rooms.

4G data networks were introduced in 2009 and ushered in a whole new era of smartphone capabilities — streaming video, live location tracking, and lightning-fast web browsing completely changed the way that smartphone users interact with the world. It’s probably not a stretch to say that companies like Uber and

Managed VOICE is Phonesuite’s cost-saving, future-proof answer to the traditional hotel PBX model. With Managed VOICE, you can choose between a hybrid (on-premise) or hosted (cloud-based) system, but either way, Phonesuite manages all your hardware and software. Think of it like a cloud computing solution for your PBX.

It’s the 21st century — hotels, along with every other industry, are modernizing quickly. But it’s not just high-speed internet, voice assistants in every room, and mobile apps for hotel chains that are revolutionizing the business. The humble telephone is making leaps and bounds forward as well. Here are a

In May of this year, the popular messaging service WhatsApp revealed that their system had a vulnerability that might have allowed hackers access to users’ phones. Considering that one of the primary selling points of WhatsApp is its end-to-end encryption, this was devastating news for its more than 1.5 billion

Technology has come a long way in almost every industry, including the hospitality industry. TVs are thinner, the internet is faster, physical keys have been replaced with wireless keys that only need to be tapped against the lock, and bookings are handled quickly and easily online.

As is true in many industries, hotel technology news and seminars seem to be circling around hot new tech trends and buzzwords like AI (Artificial Intelligence), blockchain, and 5G.