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Last week, PhoneSuite staff David Rafsky, Jerry Moore and Frank Melville attended the IT Expo trade show in Las Vegas NV. The show describes itself as a Business Technology Event and it is attended by a quite diverse crowd of interrelated business communications concerns. This was PhoneSuite’s first visit to
There’s no doubt that a hotel’s phone system is crucial to its success. Hospitality businesses demand a reliable and affordable means of accommodating both internal and external calls. Traditionally, hotel PBX phone systems have been the norm, but this may not be the case for much longer. As technology evolves,
Kinseth Hospitality Companies, a midwestern hotel ownership, and management company, previously selected a hosted PBX solution for eight of their midscale and full-scale properties. The solution was not adequate for a variety of reasons, most notably inconsistent phone call quality and undependable PMS interfaces.
When hotel voice technology moves to non-proprietary, industry-standard platforms and cross-platform software solutions, several areas for potential cost savings will emerge. The Voiceware team is excited to announce the launch of our webinar series about the future of hotel voice technology! Voiceware was founded with a mission to make voice-powered
Are you the type of hotel that is satisfied with the status quo, or are you always looking for ways to improve your guest’s experiences? Although providing high-quality services, cleanliness, and physical comfort are all staples in the hospitality business, the most successful ventures are taking things a step further.
After examining actual cost, this 96-room new-build Holiday Inn Express wired for SIP throughout the hotel, selected a Voiceware-driven SIP-analog hybrid solution – saving over 19% and providing the same high level of features and services.
Thirty years ago, the guest room phone was a strong revenue center for most hotels. Because hotel guests who needed to make calls had few options other than the guest room phone, we began to push the billing envelope with respect to the amount we could get away with charging,
