A Short, Guided Tour of Voiceware

A Short, Guided Tour of Voiceware

Short Guided Tour of Voiceware

Utilizing Phonesuite Voiceware IP-PBX technology it’s possible to have a customized phone system that combines all of the hotel-specific features into one easy-to-use platform to improve customer service, increase efficiency, and lower operating costs.

In this webinar, you’ll see exactly how Voiceware was specifically designed to impact the front desk and staff operations.

  • A powerful browser-based console offers more functionality and an intuitive and easy-to-use interface.
  • Find guests or staff easily by name, then one clicks to call or transfer a call.
  • The pop-up screen of guest information any time you answer a guest’s call including name, native language, VIP status, group affiliation, outbound dialing permissions, wakeup calls, and more.
  • Setting wakeup calls is intuitive and fast with a complete activity log to see who set, answered, or canceled wakeup calls.
  • Extensive find me / follow me capabilities.
  • Voicemail-to-email forwarding.
  • Ability to handle multiple calls simultaneously.
  • Unlimited call/staff groupings, ring groups, and role-based queues.
  • Automatic or on-demand staff call recording.
  • An unlimited number of extensions.
  • Integration with all known Property Management Systems.

Phonesuite Voiceware is a software platform that provides a range of communication tools for businesses, including phone systems, messaging, and collaboration features. Lesson 1 of the PhoneSuite training program, “Getting to Know Your PhoneSuite Console,” is designed to familiarize users with the basic features and functions of the PhoneSuite console

A Short, Guided Tour of Voiceware

The lesson covers topics such as logging into the console, navigating the user interface, and using the different components of the console to manage calls, messages, and other communication tasks. It also provides an overview of the different settings and configurations that can be adjusted to customize the console for individual users and business needs.

By completing Lesson 1 of the PhoneSuite training program, users can gain a solid understanding of the basics of the platform, and be better equipped to use its features and functions effectively. This can help businesses to optimize their communication processes, improve customer service, and increase productivity.

PhoneSuite Voiceware Hotel Phone System. Today’s Technology for Hotel Phone Systems with the Future in Mind. Built using the latest VoIP technology
Voiceware is Phonesuite’s software-based VoIP phone system (IP-PBX) application designed specifically for today’s hospitality communication environment.