The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

Everyone in the hotel industry is looking for ways to cut costs without skimping on the needs and desires of their guests. What many hospitality managers and owners are realizing is that switching to VoIP is a great way to lower their monthly bills while keeping their services intact. Here

As we’ve covered recently, many hotel owners and managers are somewhat reluctant to make a change to VoIP because they’re not completely comfortable with the technology. This is somewhat understandable, because as the technology has grown, certain details have changed. But while the quality of the technology has improved over

Even if you’re a business veteran, new technology can seem quite daunting. That’s why many hoteliers are hesitant when it comes to upgrading to VoIP. After all, your current communications system has been working well for years, and despite the many benefits of VoIP, it’s easier to stick with what

If you’ve been keeping up with recent technology trends, you may already be aware that Voice over Internet Protocol is sweeping through a number of different industries. If an industry uses communications to conduct business, then VoIP can help them succeed. This is especially true with the hospitality industry. Hoteliers

As a hotelier, one of your core responsibilities is keeping up with and implementing new technology that will serve both your employees and customers. You don’t necessarily need to understand all the ins and outs of emerging technology, but it’s essential that you recognize upgrades when they’re made available.

Phone systems are integral to the hospitality business. We need them to book reservations, manage guest relations, allow guests to conduct business or stay in touch with loved ones, and so much more. After decades of sticking with the same legacy service provider, most hotels take their phones — and

I was asked to write a quick paper on hosted phone systems versus traditional CPE systems and it turns out that CPE replaced the original hosted systems from back in the day. For those of us old enough to remember, businesses in the USA, up until the late 70’s, bought