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For more than 30 years, Phonesuite has been completely dedicated to the hotel industry. But “hotel” can mean a lot of different things, from 10-room boutique hotels to 2,000-room luxury resorts and from budget-friendly select-service hotels to the most opulent all-inclusive retreats. Phonesuite’s systems are infinitely scalable, designed to make
You’ve heard all about VoIP phone systems — the flexibility, the cost savings, and the benefits it will give to your staff — but how do you actually go about upgrading? And what should you do to get ready?
Alexander Graham Bell won the first patent for a telephone in 1876, and hotels wasted no time implementing this exciting new mode of communication to their services. Within 20 years, extremely upscale hotels had begun to include telephones in their rooms.
4G data networks were introduced in 2009 and ushered in a whole new era of smartphone capabilities — streaming video, live location tracking, and lightning-fast web browsing completely changed the way that smartphone users interact with the world. It’s probably not a stretch to say that companies like Uber and
There’s no substitute for the human touch — when your customers need help, you want a friendly, knowledgeable, professional person at the front desk to give them the best service they can.
Managed VOICE is Phonesuite’s cost-saving, future-proof answer to the traditional hotel PBX model. With Managed VOICE, you can choose between a hybrid (on-premise) or hosted (cloud-based) system, but either way, Phonesuite manages all your hardware and software. Think of it like a cloud computing solution for your PBX.
It’s the 21st century — hotels, along with every other industry, are modernizing quickly. But it’s not just high-speed internet, voice assistants in every room, and mobile apps for hotel chains that are revolutionizing the business. The humble telephone is making leaps and bounds forward as well. Here are a
