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Holidays can be a busy time for a full-service hotel owner or hotel manager — kids are out of school, and families like to take advantage of the time off to travel and see new places. It’s also a great opportunity for you to capture some business that you wouldn’t
Compared to most businesses, hotels have pretty unique communications needs. They need to be able and receive outside calls from any of hundreds of phones, as well as communicating between any two phones at any time.
What’s Managed VOICE? It’s a proprietary VoIP (voice over internet protocol) system developed by Phonesuite, designed specifically for hotels and implemented in more than 6000 hotels over the last 25 years.
VoIP (voice over internet protocol) phone technology has been around for more than 20 years now, and it’s still growing. According to Ironpaper, there were more than a quarter of a billion VoIP users in the world in 2015, and that number has only grown since.
There was a time when travel agents were the only way to book travel. You called them or went into their offices, told them where you wanted to go, and they did all the annoying work of talking to airlines and hotels for you.
Technology is constantly moving forward, and it’s obvious in the hotel world. Smart sensors on water pipes and heaters can predict maintenance before it’s needed, connected hotel booking systems can help guests check in and out faster, and smart room service can let guests order food right from their smartphones.
When most businesses think about upgrading phone systems, their main concern is the system’s ability to meet the needs of their employees. For hotels, however, your guests’ needs are just as big a concern. Your guests will be affected by the switch from analog trunking to SIP (Session Initiation Protocol)
