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The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications.

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  • 5G network, Articles, hotel industry, mobile apps, mobile devices, responsive design

What Effect Do Mobile Devices Have on Direct Bookings and Guest Engagement?

The fact that more adults are using mobile devices than ever before is nothing new, but these same users are employing their devices in new ways. In addition to shopping for products and making purchases, people are now using smartphones and tablets to plan vacations and book travel accommodations. This

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, happy customers, Hospitality Industry, hospitality technology, hotel industry, hotel technology, IOT, managed voice, PBX, SIP, SIP Trunking, VOIP

The Best Ways To Make Business Guests Happy

When you’re in the hospitality business, you understand the value of earning customer trust and loyalty. After all, satisfied customers will offer their return business and coveted customer referrals. For hotels, business travelers tend to be the most difficult to please, but doing so is well worth the effort as

  • 5G network, Articles, benefits of voip, Business Telephone System, cloud technology, Direct Bookings, Hospitality Industry, hotel technology, hoteliers, IOT, VOIP, VoIP Encryption, VOIP provider, VoIP vendor

5 Mistakes to Avoid When Choosing a VoIP Vendor

Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet Protocol. Hoteliers find the technology to be more robust, useful, and cost-effective than their old phone systems, and are singing its praises.

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, hotel technology, hoteliers, PBX, SIP, VOIP

The Basics of VoIP for Your Hotel, Part 3 of 3

If you’ve been following the first two parts of our 3-part series on the basics of VoIP, you should now have a comprehensive understanding of what VoIP telephony is and how it works. The next obvious step, then, is to move forward with plans to upgrade your hotel’s communications system.

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, hotel industry, hotel technology, hoteliers, mobility, VOIP

Why IP Phone Sales are Strong

Thanks to improvements in communication technology, this is certainly an exciting time to be alive. You can now stay in touch with friends over long distances, connect to the internet on your phone, play online games with people in other countries, conduct business meetings from afar, and even relay into

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, hotel industry, hoteliers, legacy phone system, VOIP

The Basics of VoIP, Part 2 of 3

Last week, we started to take a look at the basics of VoIP — what it is and how it works. If you’re like many of our readers, you were probably pleasantly surprised to learn how simple VoIP actually is despite offering so many technological advantages.

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, cybersecurity, data breach, Direct Bookings, encryption, firewall, Hospitality Industry, hospitality technology, hotel, hotel industry, hotel technology, hoteliers, VOIP

5 VoIP Security Threats to Be Aware Of

It seems that on a daily or weekly basis, we’re hearing about a data breach of some kind. Whether it’s the leak of corporate e-mails, an online service being taken down, or something more nefarious, the harsh reality is that the threat of cybersecurity is very real.