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The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

  • 5G network, Articles, hotel industry, mobile apps, mobile devices, responsive design

What Effect Do Mobile Devices Have on Direct Bookings and Guest Engagement?

The fact that more adults are using mobile devices than ever before is nothing new, but these same users are employing their devices in new ways. In addition to shopping for products and making purchases, people are now using smartphones and tablets to plan vacations and book travel accommodations. This

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, guest relations, hotel industry, hotel technology, hoteliers, IOT, SIP, SIP Trunking, VOIP

The Best Ways to Make Business Guests Happy, Part 2 of 2

Few customers have the influence and pull that your business guests do. Business travelers are a constant in the hospitality industry, requiring reliable accommodations throughout the year. When they’re happy with a hotel, they’re extremely likely to show their loyalty by returning for another stay or by recommending the facility

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, happy customers, Hospitality Industry, hospitality technology, hotel industry, hotel technology, IOT, managed voice, PBX, SIP, SIP Trunking, VOIP

The Best Ways to Make Business Guests Happy, Part 1 of 2

When you’re in the hospitality business, you understand the value of earning customer trust and loyalty. After all, satisfied customers will offer their return business and coveted customer referrals. For hotels, business travelers tend to be the most difficult to please, but doing so is well worth the effort as

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, hotel industry, hotel technology, IOT, managed voice, SIP, VOIP, VoIP features

5 Great VoIP Features for Your Hotel

Mikogo, the creator of free screen sharing and online meeting software, recently reported that over 57 percent of SMBs are exploring their VoIP options, and that number is rising with every passing day. VoIP is not only the way of the future, but it’s the way of the present. Hotels

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, employee training, Hospitality Industry, hospitality technology, hotel industry, hotel technology, SIP, Voiceware, VOIP, VoIP training

Train Your Hotel Employees on VoIP the Fast and Easy Way!

Upgrading your hotel’s communications network to utilize a Voice over Internet Protocol (VoIP) system can make a huge difference in your ability to attract new guests, and in the way you do business. VoIP allows for numerous competitive advantages, as well as new technologies and features that can both improve

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, hotel industry, hotel technology, managed voice, marketing, social media, VOIP

How Your Hotel Can Become a Social Media Powerhouse in 2016

We all know that social media is essential for successful modern marketing. Because this medium is constantly changing and evolving, though, hotel marketers have to stay on the ball. If you want your hotel to stay relevant in the world of social media throughout 2016, be sure to read and

  • 5G network, Articles, benefits of voip, Business Telephone System, cloud technology, Direct Bookings, Hospitality Industry, hotel technology, hoteliers, IOT, VOIP, VoIP Encryption, VOIP provider, VoIP vendor

5 Mistakes to Avoid When Choosing a VoIP Vendor

Thanks to advances in the emerging technology, the hotel industry is seeing a huge shift away from legacy phone systems to Voice over Internet Protocol. Hoteliers find the technology to be more robust, useful, and cost-effective than their old phone systems, and are singing its praises.