The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

You probably already noticed but it’s a real jungle out there in the hotel industry. It can sometimes seem like there’s a hotel on every corner. How can you possibly stand out amongst all of them, not to mention the big chains that get so much attention? Well, we may

In case you haven’t noticed, technology has become a way of life for most areas around the globe. Advances in technology have allowed us to do things that were barely dreamed of less than a century ago. Some of these technologies have made their way into hotels, but are you

Increasing revenue at a hotel these days can be somewhat tricky, especially since certain costs are going up due to what travelers now often expect wherever they decide to stay during a trip. If your business isn’t booming right now, we feel your pain. In our last blog, we discussed

The hotel industry has seen its share of ups and downs over the years, and many smaller hotels often find themselves struggling to keep up with their competition. If you want your small hotel to stay competitive in today’s market, then it’s imperative that you provide the latest and greatest

If you’ve decided that Voice over Internet Protocol is right for your hotel, then – congratulations! You’ve chosen to save money at your hotel while offering your guests and employees an unprecedented experience in communication and convenience. Your journey isn’t over, though. It’s actually just beginning, because now it’s time

Although there are many ways that your hotel can receive bookings from indirect resources, you stand to make more money when guests reserve rooms directly through you since you’re not paying any commission to an outside agency. Plus, it gives you the opportunity to make a great impression on your

Years ago, hotels didn’t really have a choice when it came to a communication system that was to be utilized by both their employees and their guests. They were tied to a traditional phone solution that didn’t have a whole lot of options. The good news is that the world