From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.
Everyone in the hotel industry is looking for ways to cut costs without skimping on the needs and desires of their guests. What many hospitality managers and owners are realizing is that switching to VoIP is a great way to lower their monthly bills while keeping their services intact. Here
As we’ve covered recently, many hotel owners and managers are somewhat reluctant to make a change to VoIP because they’re not completely comfortable with the technology. This is somewhat understandable, because as the technology has grown, certain details have changed. But while the quality of the technology has improved over
Even if you’re a business veteran, new technology can seem quite daunting. That’s why many hoteliers are hesitant when it comes to upgrading to VoIP. After all, your current communications system has been working well for years, and despite the many benefits of VoIP, it’s easier to stick with what
As a hotelier, one of your core responsibilities is keeping up with and implementing new technology that will serve both your employees and customers. You don’t necessarily need to understand all the ins and outs of emerging technology, but it’s essential that you recognize upgrades when they’re made available.
I was asked to write a quick paper on hosted phone systems versus traditional CPE systems and it turns out that CPE replaced the original hosted systems from back in the day. For those of us old enough to remember, businesses in the USA, up until the late 70’s, bought
As we’ve discussed many times before, the implementation of Voice over Internet Protocol into your hotel’s communications systems is one of the best decisions you can make. Whether you’ve been in the business for a while or are a new hotel owner looking for ways to stay on the cutting
Call accounting remains relevant in hospitality, however, its need and value are declining. Is it already dead and we just don’t realize it yet because brands still specify a requirement, and hoteliers are just “used to” buying it and hooking it up?
