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Employee turnover is a major concern no matter what industry you work in, but it’s especially pronounced in the hotel industry. According to the Bureau of Labor Statistics, annual turnover in the hospitality industry is 73.8 percent — that’s one in 16 employees that will leave every month.
Big news out of the hotel tech world: Impala, a London-based startup, has launched a single REST API designed for the entire hotel industry. So what does that mean? And how does it affect you and your hotel? Don’t worry, we’ll explain.
In 2020, two new pieces of legislation will go into effect that all hoteliers will need to pay close attention to: RAY BAUM’S Act and Kari’s Law. It’s possible that you’re already in compliance with these laws, but if you’re not, they may have a substantial effect on how you
Hotels and other lodging options have never been more popular, from vacations to “staycations” — where people rent rooms in their own city for a weekend getaway. But the recent success in our industry has come with a catch. Many hotels are struggling to find enough people to fill the
Holidays can be a busy time for a full-service hotel owner or hotel manager — kids are out of school, and families like to take advantage of the time off to travel and see new places. It’s also a great opportunity for you to capture some business that you wouldn’t
What’s Managed VOICE? It’s a proprietary VoIP (voice over internet protocol) system developed by Phonesuite, designed specifically for hotels and implemented in more than 6000 hotels over the last 25 years.
There was a time when travel agents were the only way to book travel. You called them or went into their offices, told them where you wanted to go, and they did all the annoying work of talking to airlines and hotels for you.
