Harnessing Technology To Take Your Hotel Business To The Next Level

Harnessing Technology To Take Your Hotel Business To The Next Level

harnessing technology

As we move further into the 21st century, technology is becoming an increasingly important aspect of the hospitality industry. From mobile door key self-service to fixed-mobile convergence guest apps, hotels are using technology to create a better guest experience and set themselves apart from their competitors. In this blog post, we’ll take a look at some of the latest trends in hotel technology and how you can harness them to take your business to the next level.

Cordless Door Key

A Cordless Door Key or mobile key is a device that allows you to unlock and lock your door from a distance. They are often used in places where there is a lot of foot traffic, such as offices or apartment buildings. Mobile door keys can be purchased from many different retailers, and they come in a variety of shapes and sizes. Some common features of mobile door keys include a key fob, which allows you to attach the key to your clothing or purse, and a built-in flashlight, which can be used to light your way in the dark.

Self Service

Self-service options are becoming increasingly popular, as they offer a convenient and affordable way to access a wide range of services. Here are some reasons why self-service is such a great option:

1. Self-service is fast and convenient.

You can get the information or service you need quickly and easily, without having to wait in line or speak to someone on the phone.

2. Self-service is usually cheaper.

Because you’re not paying for someone else’s time, self-service options often cost less than traditional services.

3. Self-service is available 24/7.

You can access self-service options anytime, day or night. This is especially convenient if you need something outside of normal business hours.

4. Self-service is usually more accurate.

Fixed-Mobile Convergence

When you input your own information, there’s less chance for error than when someone else does it for you. This can save you time and money in the long run.

Fixed-Mobile Convergence (FMC) is the integration of fixed and mobile telecommunication networks. It is a technology that enables users to benefit from the advantages of both fixed and mobile networks, such as increased coverage, higher capacity, and higher speed. FMC is seen as a way to improve the efficiency of telecommunications network operators and to provide users with a more seamless experience when using different types of devices and services.

Brief History of FMC

The term “fixed-mobile convergence” was first coined in 2001 by Gartner, a leading information technology research and advisory company. The company defined FMC as “the seamless integration of fixed and mobile voice, data, and video communications services over a single broadband connection.”

In the early 2000s, FMC was seen as a way to address the so-called “last mile” problem in telecommunications. The last mile is the portion of the network that connects users’ homes or businesses to the network infrastructure. This part of the network is typically the most expensive to build and maintain, and it can be difficult to provide high-speed Internet access to rural or remote areas. FMC was seen as a potential solution to this problem, as it would allow service providers to use existing fixed infrastructure (such as copper wire or fiber optic cable) to deliver high-speed mobile services.

In recent years, FMC has evolved beyond simply providing high-speed access to mobile devices. The technology is now being used to enable a new generation of applications and services that take advantage of the unique capabilities of both fixed and mobile networks. For example, FMC can be used to provide enhanced security for enterprise network applications or to improve the quality of video calls by using available bandwidth more efficiently.

Operators who have deployed FMC solutions have reported significant benefits, including increased revenues, reduced costs, and improved customer satisfaction. In many cases, FMC has allowed operators to offer new services that were not previously possible, or to offer existing services at lower prices.

Guest Apps

In the hospitality industry, guest apps are becoming increasingly popular as a way to improve guest experience and satisfaction. 

There are many benefits of guest apps, including:

  1. Improved communication with guests: Guest apps can help hotel staff improve communication with guests before, during, and after their stay. For example, hotel staff can use the app to send guests information about their stay, special offers, and other important updates.
  2. Increased guest engagement: Guest apps can help increase guest engagement by providing them with a more convenient way to access information about the hotel and its services. In addition, guest apps can also offer interactive features such as quizzes, polls, and games that can help keep guests entertained during their stay.
  3. Improved customer service: By offering a guest app, hotels can improve their customer service by making it easier for guests to find the information they need and providing them with a more convenient way to contact hotel staff.
  4. Increased revenue: Guest apps can help increase revenue for hotels by providing guests with an easy way to book rooms, order room service, and make other purchases while they are staying at the hotel.
  5. Enhanced brand awareness and loyalty: By offering a branded guest app, hotels can enhance their brand awareness and loyalty among guests. Guests who have a positive experience using the app are likely to remember the hotel when booking future travel plans.

Competition For Bandwidth

As the world increasingly moves online and more and more devices are connected to the internet, the demand for bandwidth is constantly increasing. This increased demand has led to a battle for bandwidth between different companies and industries.

One of the most common ways that companies increase their bandwidth is by investing in new infrastructure. This can be anything from upgrading their existing equipment to laying new fiber optic cables. However, this process is often expensive and time-consuming, so many companies are instead turning to software solutions that can help them get the most out of their existing infrastructure.

Some of the most popular software solutions include traffic shaping and caching. Traffic shaping allows companies to prioritize certain types of traffic, such as video or VoIP, and ensure that they always have enough bandwidth for these critical applications. Caching can also be used to reduce the amount of bandwidth needed by storing frequently accessed data locally instead of having to fetch it from a remote server every time it’s needed.

Both of these solutions require careful planning and implementation, but they can be very effective in ensuring that a company has the bandwidth it needs to function effectively.

Location-Based Services

Location-based services are a powerful tool that can be used to provide a variety of information and services to users based on their current location. This can include anything from finding nearby businesses and services to getting directions and traffic updates.

One of the most popular location-based services is Google Maps, which provides users with turn-by-turn directions, real-time traffic updates, and even street-view images of their destination. Other popular location-based services include Foursquare, Yelp, and TripAdvisor.

Location-based services can be used on both mobile devices and desktop computers. Mobile devices, typically make use of GPS data in order to determine the user’s current location. On desktop computers, they may make use of IP geolocation in order to estimate the user’s current location.

Location-based services have a number of potential uses and benefits. For businesses, they can be used to provide targeted content and coupons to potential customers who are nearby. For individuals, they can be used to find nearby friends or businesses, get directions, or Avoid traffic jams.

Overall, location-based services are a powerful way to provide content and information that is tailored to a user’s current location.

Tech Lounges

The Tech Lounge is a state-of-the-art, comfortable and inviting space for students to gather, work on their laptops, and enjoy a cup of coffee or tea. The Tech Lounge is located in the Academic Building and is available to all students.

The Tech Lounge is a great place to study, work on projects, or just relax and take a break from the hustle and bustle of campus life. The furniture is comfortable and the space is well-lit, making it ideal for both individual and group work. Additionally, the Tech Lounge has a printer and a scanner for student use.

So whether you need a quiet place to get some work done or a space to meet up with friends and collaborate on a project, be sure to check out the Tech Lounge!


SIP-DECT is a communication standard that allows for the exchange of data between devices. It is often used in conjunction with VoIP systems and allows for the transfer of data between devices such as phones, computers, and other equipment. SIP-DECT is a high-speed communication standard that offers various benefits over other standards, such as increased security and improved quality of service.

Tech-Enabled Meeting Spaces

Tech-Enabled Meeting Spaces are designed to provide participants with an immersive and interactive experience. By incorporating cutting-edge technologies, these meeting spaces can provide a more engaging and productive experience for all participants.

Some of the features that can be found in Tech-Enabled Meeting Spaces include:

– High-definition video conferencing capabilities

– Large format displays for presentations and collaboration

– Touchscreen interfaces for easy control of meeting space functions

– Wireless connectivity for laptop, tablet, and smartphone users

With these features, Tech-Enabled Meeting Spaces can help create a more dynamic and engaging meeting environment that is better able to facilitate productive collaboration.

Social Listening

As the world becomes increasingly digitized, it’s important for brands to monitor what is being said about them online. This process is known as social listening.

Social listening is the process of monitoring social media channels for mentions of your brand, product, or industry. This can be done manually, by regularly searching for relevant keywords, or through the use of social media monitoring tools.

Through social listening, brands can gain valuable insights into what people are saying about them online. This can be used to improve customer service, inform marketing and product development decisions, and more.

There are a number of benefits to social listening, including:

Improved Customer Service – by monitoring social media for customer queries and complaints, you can provide faster and more efficient support;

Competitive Intelligence – keep an eye on what your competitors are doing and saying online;

Early Detection Of Problems – identify issues early on and take steps to mitigate them before they cause significant damage;

Increased Brand Awareness – track how often your brand is mentioned online and the sentiment around those mentions.

Upgrades To PhoneSuite Technology For The Hotel Communication Trend

As the world of communication evolves, so too must the way hotels manage their phone systems. That’s where PhoneSuite comes in, with our robust and reliable technology upgrades that keep your hotel on the cutting edge.

With our latest release, we’ve added even more features and functionality to our already industry-leading software, making it easier than ever for hotel staff to stay connected with guests. From automatic call forwarding to voicemail-to-email integration, our new upgrades are designed to help your hotel run more smoothly and efficiently.

What’s more, we’ve also made it easier for hoteliers to customize our software to fit their unique needs. With our new drag-and-drop interface, you can easily add or remove features as your business demands change. And because our software is hosted in the cloud, there’s no need for costly on-premise hardware or IT support.

So if you’re looking for a reliable and easy-to-use phone system for your hotel, look no further than PhoneSuite. With our latest upgrades, we’ll help you keep pace with the rapidly changing world of communication.