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As a hotel owner or manager, you have a lot of problems to juggle. Reliability shouldn’t be one of them — if your phone system goes down for any length of time, you’re in danger of disappointing customers and even losing revenue. Disasters can happen with any phone system, halting
The year 2020 has been a rough one for the hotel industry. The COVID-19 pandemic completely upended the hospitality industry, cutting down on travel and disposable income while disincentivizing customers from mingling in public. During an economic downturn, it’s entirely natural for business owners to put a freeze on spending
VoIP phone systems have been in common use for decades, but many hoteliers and hotel managers aren’t sold on the benefits. They might be worried about the cost of upgrading, skeptical that it will make much of a difference in their daily operations, or concerned that the reliability of the
When most businesses start thinking about upgrading their phone systems, their primary concern is the system’s ability to meet the needs of their employees. Employee efficiency is important, but remember that your guests will also be affected by the switch from traditional to SIP (Session Initiation Protocol) trunking. So
VoIP (Voice over Internet Protocol) phone systems have been around for a couple of decades now, offering better call quality, more scalability, and a lower monthly bill, among other benefits. But it’s not just the calling itself that a VoIP phone system will help you with — it’s virtually every
