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The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

  • 5G network, Articles, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, Hosted PBX, Hotel Phone System Articles, hoteliers, IP telephony, PBX, SIP, technology, technology comparisons, telephony, traditional PBX, VOIP, VoIP benefits, VOIP provider

The Differences in VoIP: Technology Comparisons

As we’ve covered recently, many hotel owners and managers are somewhat reluctant to make a change to VoIP because they’re not completely comfortable with the technology. This is somewhat understandable, because as the technology has grown, certain details have changed. But while the quality of the technology has improved over

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, Hosted PBX, hotel industry, Hotel Phone System Articles, IOT, PBX, VOIP, VoIP benefits, VOIP provider

Not a Technical Person? That’s Okay … We’ll Explain VoIP

Even if you’re a business veteran, new technology can seem quite daunting. That’s why many hoteliers are hesitant when it comes to upgrading to VoIP. After all, your current communications system has been working well for years, and despite the many benefits of VoIP, it’s easier to stick with what

  • 5G network, Articles, benefits of voip, Business Telephone System, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, Hosted PBX, Hotel Phone System Articles, hotel technology, VOIP, VoIP benefits, VOIP provider

Primary Benefits of Hosted VoIP for Hotels, Part One

As a hotelier, one of your core responsibilities is keeping up with and implementing new technology that will serve both your employees and customers. You don’t necessarily need to understand all the ins and outs of emerging technology, but it’s essential that you recognize upgrades when they’re made available.

  • 5G network, Articles, benefits of voip, Business Telephone System, Centrex, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, Hosted PBX, Hotel Phone System Articles, IOT, VOIP, VoIP Encryption

Centrex to CPE to Hosted: Full Circle Deja Vu

I was asked to write a quick paper on hosted phone systems versus traditional CPE systems and it turns out that CPE replaced the original hosted systems from back in the day. For those of us old enough to remember, businesses in the USA, up until the late 70’s, bought

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hotel technology

VoIP Buying Guide for Hotels

As we’ve discussed many times before, the implementation of Voice over Internet Protocol into your hotel’s communications systems is one of the best decisions you can make. Whether you’ve been in the business for a while or are a new hotel owner looking for ways to stay on the cutting

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, Webinars

WEBINAR: Does My Hotel Even Need Call Accounting Any More?

Call accounting remains relevant in hospitality, however, its need and value are declining. Is it already dead and we just don’t realize it yet because brands still specify a requirement, and hoteliers are just “used to” buying it and hooking it up?

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, VOIP

Checklist for First-Time VoIP Customers, Part One

Making the switch to VoIP for your hotel’s communications can be an exciting prospect, and you’re probably wanting to get started as soon as possible. Before you jump right in, though, there are certain things that you should be aware of first.