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There are more than 54,000 hotels in the United States, offering roughly 5 million guestrooms and servicing a staggering 1.1 billion hotel guests every year. In other words, hotels are a big deal.
It’s a new year and a whole new decade, which means people are embracing new and exciting prospects and technologies. But even though we’re now closer to the year 2050 than we are to the year that Indiana Jones and the Last Crusade came out, many hotel phone systems haven’t
Over the last 30 years, Phonesuite has installed sophisticated, flexible VoIP phone systems in more than 6500 hotels all over the world, from the smallest boutiques to the largest chains. So what do these systems actually do to help our customers? Let’s dive in.
Employee turnover is a major concern no matter what industry you work in, but it’s especially pronounced in the hotel industry. According to the Bureau of Labor Statistics, annual turnover in the hospitality industry is 73.8 percent — that’s one in 16 employees that will leave every month.
Big news out of the hotel tech world: Impala, a London-based startup, has launched a single REST API designed for the entire hotel industry. So what does that mean? And how does it affect you and your hotel? Don’t worry, we’ll explain.
In 2020, two new pieces of legislation will go into effect that all hoteliers will need to pay close attention to: RAY BAUM’S Act and Kari’s Law. It’s possible that you’re already in compliance with these laws, but if you’re not, they may have a substantial effect on how you
Hotels and other lodging options have never been more popular, from vacations to “staycations” — where people rent rooms in their own city for a weekend getaway. But the recent success in our industry has come with a catch. Many hotels are struggling to find enough people to fill the
