The Phonesuite Blog

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We’ve talked before about two new pieces of legislation that affect the way hotels and other multi-line telephone systems (MLTS) handle emergency calls: Kari’s Law and RAY BAUM’S Act. Recently, our CEO and President Frank Melville sat down with several clients and installers to go over the final details of

Phonesuite invests in a number of standards to ensure a smooth and timely deployment of your Managed VOICE platform. Unlike many of our competitors, Phonesuite only employs factory-trained employees for installs and all UAT Testing/Quality Assurance, Call Center and Remote Monitoring Services are handled internally instead of outsourced to third-party

During the COVID-19 pandemic, contactless experiences gained substantial popularity. Here’s how your hotel can implement the same tech.

There’s a common expression among IT professionals: “the cloud is just someone else’s computer.” This sentiment is often used to justify keeping software, hardware, and sensitive data on-premise rather than entrusting it to a cloud server or software-as-a-service provider. Hotel owners are no exception to this idea. The hospitality industry

A CRM collects customer information into one central database. Here’s how that can be valuable to your hotel.
Hotels all over the world are increasingly concerned about the environmental impact of their businesses. Here’s how VoIP can help.