The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

We live in a high tech, fast paced world. Today’s travelers expect the latest and greatest technological conveniences from your hotel, and they want them right now. That doesn’t mean that modern guests don’t also desire the same creature comforts that they’ve come to associate with your facility. Finding the

Technology is officially a way of life now, and there’s no going back. Whether it’s the popularity of augmented reality, talking to your car to change a radio station, or making hand gestures to turn on a video game system, you just can’t deny the pervasiveness of technology at every

Managed, Cloud, and Hosting – oh, my! If there’s one question we get about hosting technologies more than any other it’s, “What’s the big difference, and how does it affect me?” It’s really no wonder that people are confused. With so much technological jargon flying around, the lines are bound

No hotel can operate without a reliable phone system – that’s just common sense! People need to be able to call into your hotel to make reservations and learn more about your accommodations and services, current guests need to be able to get in touch with the front desk or

Do you have what your customers want? While the hospitality industry has traditionally put its emphasis on offering personal, face-to-face interactions, today’s guests are actually shifting away from this. Blame the Internet, blame smartphones…blame what you will, but the fact of the matter is that modern travelers are growing increasingly

Instant and accurate communication is an absolute “must” within the hotel industry. Having the ability to quickly convey information and make requests is what helps hotel staff to do their jobs as efficiently and effectively as possible while also ensuring that guests’ expectations are continuously met. Is your hotel’s communications

A positive hotel experience used to mean providing guests with a clean room, a comfortable bed, and soft bathroom towels. While travelers still expect these standards to be met, though, they need a whole lot more in order to feel comfortable and happy while visiting your facility: cutting edge technology.