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VoIP (Voice over Internet Protocol) has been around since the first systems were installed in 1995, long before the internet was commonplace in the average consumer’s life. In the following decades, VoIP has made leaps and bounds to become the service we know today.
When you’re considering an upgrade to your hotel’s phone system, you’ll come across references to “managed” services, “cloud hosting,” and “on-premise” service providers. These terms can be confusing, but we’re here to clear things up.
VoIP phone systems have been in common use for decades, but many hoteliers and hotel managers aren’t sold on the benefits. They might be worried about the cost of upgrading, skeptical that it will make much of a difference in their daily operations, or concerned that the reliability of the
If you’re thinking of switching your hotel’s communication systems from a traditional analog system to a modern VoIP system, there’s no time like the present to get started. VoIP systems offer significant benefits over analog phones, allowing you to work more efficiently and offer your guests a better experience. Before
As a hotel owner or manager, you have a lot of problems to juggle. Reliability shouldn’t be one of them — if your phone system goes down for any length of time, you’re in danger of disappointing customers and even losing revenue. Disasters can happen with any phone system, halting
Your primary concern as a hotel owner or manager is your ability to meet the needs of your guests, and empowering your employees is a good way to do that. Making the switch from a traditional hotel communications system to a SIP (session-initiated protocol) trunking service is an excellent way
The year 2020 has been a rough one for the hotel industry. The COVID-19 pandemic completely upended the hospitality industry, cutting down on travel and disposable income while disincentivizing customers from mingling in public. During an economic downturn, it’s entirely natural for business owners to put a freeze on spending
