The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

In August of 2019, the FCC passed two new pieces of legislation: the Repack Airwaves Yielding Better Access for Users of Modern Services (RAY BAUM’S) Act of 2018 (H.R.4986) and Kari’s Law, recently passed. Various parts of these laws have already taken effect, while others will be enforced in the

VoIP (Voice over Internet Protocol) has been around since the first systems were installed in 1995, long before the internet was commonplace in the average consumer’s life. In the following decades, VoIP has made leaps and bounds to become the service we know today.

When you’re considering an upgrade to your hotel’s phone system, you’ll come across references to “managed” services, “cloud hosting,” and “on-premise” service providers. These terms can be confusing, but we’re here to clear things up.

VoIP phone systems have been in common use for decades, but many hoteliers and hotel managers aren’t sold on the benefits. They might be worried about the cost of upgrading, skeptical that it will make much of a difference in their daily operations, or concerned that the reliability of the

If you’re thinking of switching your hotel’s communication systems from a traditional analog system to a modern VoIP system, there’s no time like the present to get started. VoIP systems offer significant benefits over analog phones, allowing you to work more efficiently and offer your guests a better experience. Before

As a hotel owner or manager, you have a lot of problems to juggle. Reliability shouldn’t be one of them — if your phone system goes down for any length of time, you’re in danger of disappointing customers and even losing revenue. Disasters can happen with any phone system, halting

Your primary concern as a hotel owner or manager is your ability to meet the needs of your guests, and empowering your employees is a good way to do that. Making the switch from a traditional hotel communications system to a SIP (session-initiated protocol) trunking service is an excellent way