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As we enter a new decade of digital transformation, hotel marketing teams are under increasing pressure to ensure their properties become and remain competitive in the marketplace. The customary approaches which dominated the industry for decades no longer suffice as guests demand near-instantaneous engagement with hotels and brands––and this is
With the ever-evolving world, technology is seamlessly integrating into our daily lives, transforming the way we carry out tasks and access services. One remarkable advancement in this realm is Artificial Intelligence (AI), which has significantly evolved in its capacity to make independent decisions, bypassing the need for human intervention. This
As a marketer, you understand the importance of reliable and secure network communications. With the ever increasing number of devices connected to business networks, it is critical to have an understanding of strategies for improving communication performance. The Internet Group Management Protocol (IGMP) allows computers on a local area network
When it comes to marketing a hospitality business, providing impeccable customer service is the key to success – and there are several steps that hotel owners can take in order to ensure their guests have the best possible experience while they’re staying with them. From taking proactive measures so that
Are you a hotel marketer looking for green solutions that can help propel your business into the next phase of sustainable operations? In today’s increasingly competitive and rapidly evolving industry, keeping up with sustainability practices in hotel supply chain management is essential to maintain a strong competitive edge and remain
Are you a marketer yearning to provide the highest level of guest service and experience to your customers? Investing in call center solutions for hotels can take your customer service strategy to the next level, offering impeccable convenience and support that will impress even the most discerning of travelers. Whether
In today’s highly competitive business landscape, providing exceptional customer service is crucial for maintaining a loyal customer base and staying ahead of the competition. One powerful tool that businesses can utilize to enhance their customer service efforts is call recording. By capturing and analyzing customer interactions, businesses can gain valuable
