The Phonesuite Blog

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Voice over Internet Protocol (VoIP) systems aren’t particularly new, but the hotel industry has been surprisingly behind the times when it comes to adopting new technologies. Some hotels even have a hybrid system, where the hotel’s connection to the outside world is handled through a VoIP system, but the individual

VoIP (Voice over Internet Protocol) has been around for decades. Rather than using old-fashioned analog phone lines, which transmit signals through copper cables that were laid all over the country more than a century ago, a VoIP system transmits phone and data signals through a hotel’s broadband internet connection. As

The COVID-19 pandemic has taken a serious toll on the hotel industry, greater than anything we’ve seen in our lifetimes. Occupancy and booking are down, airlines are hardly operating, vacations have been canceled, and the summer surge that many hotels rely on probably won’t happen at all. As a result,

There’s no sense in beating about the bush — the hotel, travel, and tourism industries are in the middle of the worst downturn they’ve possibly ever seen. Hotels are suffering lower booking and occupancy rates than during the Great Recession of 2008 or the post-9/11 era, and they’re having to

Hotels are in dire straits right now due to the COVID-19 virus pandemic. Tens of millions of people have lost their jobs, making income insecurity a much more pressing concern than before. Businesses are switching to fully remote operation, removing the need for business travel or conventions. And most private

The COVID-19 pandemic has had a global effect unlike anything we’ve ever seen. According to the American Hotel and Lodging Association, an industry trade group, the novel coronavirus has had a more severe impact on the industry than the 9/11 terror attacks and the Great Recession combined.

PSTN (Public Switched Telephone Network) is a traditional circuit-switched phone system. It’s the kind of system that’s been around since the late 1800s, and unsurprisingly, it’s a little out of date. Want to know the difference? Read on.