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Switching to a new hotel phone system can initially cause some anxiety. Will the transition impact the way that your staff interacts with callers, and will they be able to adapt to it quickly? Will the investment in new IP phones with SIP trunking capabilities be worth it? Asking these
As the hospitality industry grows more competitive, it’s important for hotel owners and managers to take the necessary steps to keep business operating smoothly and to keep guests completely satisfied. In order to accomplish this, a unified hotel communications system is a must. The good news is that Voice over
When it comes to experience and design for hotel communications systems, Voiceware by PhoneSuite has the functions and features designed into the system from the ground up that hoteliers need and demand. How do we know? Our team of designers has been in the hotel business as owners and operators
Your hotel phone system can play a significant role in your guest’s overall experience at your facility. While an older landline network may have gotten the job done in the past, a new VoIP phone system will go above and beyond the call of duty, enhancing customer service and guest
When executed properly, the merger of your hotel’s voice and data can boost staff productivity, and improve your guest’s opinions of your facility. Voice over Internet Protocol (VoIP) telephony systems are capable of minimizing your operational costs, simplifying your processes, making your business appear more professional, and enhancing the experiences
In this day and age of hospitality services, there’s a lot of competition out there. Although travel and lodging continue to be a huge business, downturns in the economy have definitely impacted the industry. This is why everyone is trying to figure out how to stay ahead, especially when you
Every business, no matter the size or what they may be selling, is bound to have issues along the way when it comes to the use of newer technology. Unfortunately, this comes with the territory, regardless of how hard you try to avoid problems.
