From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.
Telephony is a critical part of any business. It’s how we communicate with our customers, vendors, and partners. In the past, the only way to get telephone service was through analog technology. But in recent years, digital and IP telephony have become more popular. So, what’s the difference between these
As we move further into the 21st century, technology is becoming an increasingly important aspect of the hospitality industry. From mobile door key self-service to fixed-mobile convergence guest apps, hotels are using technology to create a better guest experience and set themselves apart from their competitors. In this blog post,
AI-powered customer service is the future. By automating routine customer service tasks, businesses can free up their employees to provide more personalized and human interaction with customers. AI also has the potential to learn about each individual customer’s preferences and needs, providing even better customer service. In this blog post,
We are in the age of Artificial Intelligence (AI). AI is dominating many different industries and has made its way into the hospitality business. Hotels are using AI to enhance customer experiences, make better decisions, and stay ahead of the competition. In this blog post, we will explore how AI
When you are looking for a business phone system, there are a lot of things to think about. How much do you want to spend? How many people will be using the phone system? How complicated do you want the phone system to be? In this blog post, we will
Running a hotel is not an easy task. There are so many things that need to be done in order for everything to run smoothly, and it can be hard to keep track of it all. This is where automated and integrated systems come in handy. Automation can help you
In 2023, the trend you need to know about is improved extended detection and response with XDR. As cybercrime increases, it’s more important than ever to have a system in place that can help your business detect and respond to threats quickly and effectively. Does your company currently have an
