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As we’ve discussed many times before, the implementation of Voice over Internet Protocol into your hotel’s communications systems is one of the best decisions you can make. Whether you’ve been in the business for a while or are a new hotel owner looking for ways to stay on the cutting
Call accounting remains relevant in hospitality, however, its need and value are declining. Is it already dead and we just don’t realize it yet because brands still specify a requirement, and hoteliers are just “used to” buying it and hooking it up?
Making the switch to VoIP for your hotel’s communications can be an exciting prospect, and you’re probably wanting to get started as soon as possible. Before you jump right in, though, there are certain things that you should be aware of first.
As a hotel owner, you’re well-aware of the fact that maintaining good communication at your facility is an absolute must for success. Not only do your employees rely on the quality of your phone system, but your guests do as well. And if you don’t make your guests happy, they’re
Once you’ve made the decision to upgrade your phone system to one that utilizes Voice over Internet Protocol, you can look forward to streamlining your hotel’s communication functionalities. Implementing a new VoIP system into your everyday processes isn’t difficult, and providers like PhoneSuite can make the transition a smooth one.
Full disclosure: I work for a company that sells hotel phone systems with call billing included. It has always been a selling point for us.
When you’re involved with the hospitality industry, there are many factors to consider on a daily basis. Most of these have to do with the day-to-day operations that a manager or owner must contend with in order to keep the hotel running at full capacity in regards to its communications
