two hotel receptionists at desk, one on the phone

How Voiceware Express is Changing the Game

VoIP (voice over internet protocol) systems have been around for decades, revolutionizing the way that hotels communicate both internally and externally. But switching phone systems can also be intimidating, and owners of small hotels tend to think that it’s not worth the effort to completely revamp their systems if they only have a few dozen phones in their hotel.

That’s why Phonesuite recently introduced Voiceware Express, which is designed for smaller hotels to bring their communications systems into the 21st century. It’s an all-in-one hospitality communication solution that combines future-proof technology, streamlined billing, and 24/7 maintenance and support.

What Voiceware Express Brings to the Table

The new Voiceware Express package is all about quick results. It’s easier and faster to install, so your downtime will be kept to an absolute minimum. Other features that come with the Voiceware Express package:

  • Voiceware phone system
  • On-demand service
  • By-the-minute monitoring
  • A full warranty for the duration of your partnership
  • Streamlined service, equipment, and billing
  • Coverage for all voice calls in North America
  • Free adds/moves/changes
  • Free software and future upgrades
  • Bluetooth capable equipment

Compliance with New and Future Legislation

With this instant upgrade, your hotel will be compliant with new communications laws like Kari’s Law and the Repack Airwaves Yielding Better Access for Users of Modern Services (RAY BAUM’S) Act of 2018 (H.R.4986).

These two laws add a number of requirements of hotel phone systems, including the ability to reach emergency services without dialing a separate number for an outside line and the ability to notify front desk staff when an emergency call is placed.

With an analog system, like many hotels are still equipped with, this is all but impossible. With Phonesuite’s VoIP PBX system, it’s a simple software adjustment. The best part is that Phonesuite’s system is future-proof, too — any additional regulations that change the behavior of your phones can be accommodated with more software updates if and when such a change is necessary.

Universal Compatibility for Any Hotel

Phonesuite’s Voiceware software was built entirely and exclusively for the hotel business — we don’t install our systems in hospitals, offices, universities, or anywhere else. We know the hotel business inside and out, and we’ve updated the communications systems of more than 6500 hotels since 1988.

Our software can be installed in any hotel, no matter how large or small, and it can be used on any computer, since it lives in a browser window rather than a separate piece of computer software. If you have an internet connection, you can install Voiceware Express. And since installation doesn’t require any updates to your infrastructure, you can upgrade your system quickly and easily, adding features and saving you money.

How to Get Started

If you’re interested in Voiceware Express, contact us for a quote today! We’ll walk you through installation, the system itself, and the support and onboarding you’ll need to get up and running.


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