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Modern cloud VoIP phone system technology has made it easier than ever for hoteliers to measure the success of their call and contact centers. With sophisticated metrics and KPIs, you can quickly identify where improvements need to be made, or even leverage your existing strategies through analytics and performance management.
With customer demand for more streamlined and convenient payments rising, merchants must take advantage of the opportunity to incorporate mobile payments into their in-store operations. Not only can businesses benefit from improved efficiency gains, but they are also positioning themselves to better meet customers’ needs while remaining on the cutting
Are you a marketer looking to leverage guest messaging in your hotel’s customer experience? Providing guests with the ability to communicate directly from their booking platform is becoming an increasingly popular way for hotels to increase engagement and overall satisfaction. With more travelers than ever demanding personalization, finding new strategies
In today’s digital age, data privacy is a growing concern for individuals and businesses alike. With the rise of artificial intelligence (AI) and its use in collecting and analyzing vast amounts of data, the need for data privacy protection has become even more critical. One of the most significant regulations
As a marketer, you understand the need to keep your data secure and ensure that only authorized individuals have access. We live in an age where technology drives our lives both at work and at home, and we must protect our personal information from falling into the wrong hands. Biometric
If you’re running a business, then you know that communication is key. And what’s the best way to communicate with your customers and employees? Via telephone, of course! But traditional landline phone service can be expensive and outdated. That’s where SIP trunking comes in. SIP trunking is a new type
Are you looking for ways to improve your guest communication? Well, look no further than Two-Way SMS. As an effective and efficient messaging tool, Two-Way SMS is the perfect solution to enhance customer engagement. Not only does it ensure that you reach potential guests quickly and easily, but it also
