The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

Imagine a world where your operations are more efficient and less costly. Imagine the time, money, and resources you can save by employing IoT technologies in everyday business tasks like inventory management or streetlight repair! With emerging ecosystems such as Machine-to-Machine (M2M) Communication Standard Integrated First Generation (WiFi), we’re now

Technology advancements and travel trends will undoubtedly shape the hotel industry in 2023. The use of software, AI, automation, and digital technologies have revolutionized how hotels operate and serve their guests. From automated check-ins to virtual reality tours, here are some technology and travel trends that will likely affect the

Call Center for Hotels is an important and necessary task. It is vital to ensure that hotel operations are running smoothly, providing top-quality customer service, and managing reservation inquiries in a timely manner. Hotels must have an effective call center system in place to ensure their guests experience a great

The hospitality industry is one that is always on the move. Customers are looking for convenience and a good experience, whether they are traveling for business or pleasure. In order to keep up with the competition and provide an excellent customer experience, you need to employ IVR technology. IVR Solutions

There has been a recent and significant trend in the hotel industry to move away from in-house management software systems and to adopt cloud-based hotel management systems. This shift is primarily due to the many benefits that are offered by using a SaaS solution like a web-based hotel PMS. In

If you’re a business owner with a midsize company, it’s important to have the right phone system in place. Not only does this help with communication internally, but it also helps with client communication. There are many features to look for when purchasing a business phone system, and we’ve outlined

As we step into the year 2023, the property management landscape is changing rapidly. With new technology being developed every day, it’s important for hoteliers to stay ahead of the curve and anticipate what changes will be made in the industry. In this blog post, we will discuss the future