From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.
When it comes to experience and design for hotel communications systems, Voiceware by PhoneSuite has the functions and features designed into the system from the ground up that hoteliers need and demand. How do we know? Our team of designers has been in the hotel business as owners and operators
Your hotel phone system can play a significant role in your guest’s overall experience at your facility. While an older landline network may have gotten the job done in the past, a new VoIP phone system will go above and beyond the call of duty, enhancing customer service and guest
When executed properly, the merger of your hotel’s voice and data can boost staff productivity, and improve your guest’s opinions of your facility. Voice over Internet Protocol (VoIP) telephony systems are capable of minimizing your operational costs, simplifying your processes, making your business appear more professional, and enhancing the experiences
In this day and age of hospitality services, there’s a lot of competition out there. Although travel and lodging continue to be a huge business, downturns in the economy have definitely impacted the industry. This is why everyone is trying to figure out how to stay ahead, especially when you
Every business, no matter the size or what they may be selling, is bound to have issues along the way when it comes to the use of newer technology. Unfortunately, this comes with the territory, regardless of how hard you try to avoid problems.
Hotel personnel are faced with making decisions on a daily basis. Some of these decisions are based on the individual needs or requests of a specific customer. Others are based on how your clientele will be impacted as a whole. And still, others tie together your customers’ desires with the
Last week, PhoneSuite staff David Rafsky, Jerry Moore and Frank Melville attended the IT Expo trade show in Las Vegas NV. The show describes itself as a Business Technology Event and it is attended by a quite diverse crowd of interrelated business communications concerns. This was PhoneSuite’s first visit to
