From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.
Phonesuite delivers on the hotel industry’s demand for single guest-facing services by implementing Exceptional Service ACD into its existing Voiceware platform (Broomfield, Colorado) – September 12, 2018 – Phonesuite, (www.phonesuite.com) a leading provider of hotel voice technology solutions, announced that it has further expanded its Voiceware platform to meet the
It’s difficult to turn on the news today or even go on the internet without hearing about a recent data breach that caused hassle and inconvenience amongst business owners, employees, and customers. While breaches are not quite a daily occurrence, protecting against such intrusions should be a non-stop part of
Protection against data breaches should be on every business owner’s to-do list. In fact, we recently wrote a blog detailing how you can protect your hotel’s VoIP phone system from the intrusion of hackers. If you’d like to read this eye-opening article – and you definitely should – you can
Not too long ago, we discussed the importance of your hotel having a website to call its own. We’re really hoping that you heeded our advice because we have something else that’s just as important to discuss – social media! When you think of social media, you might just think
Enhanced software helps hotel managers monitor one or more properties more efficiently using new cloud-based tools to track call data, metrics, and hotel staff (Broomfield, Colorado) – August 15, 2018 – Phonesuite, a leading provider of communications solutions for the hotel industry for more than 25 years, announces the release
You probably already noticed but it’s a real jungle out there in the hotel industry. It can sometimes seem like there’s a hotel on every corner. How can you possibly stand out amongst all of them, not to mention the big chains that get so much attention? Well, we may
In case you haven’t noticed, technology has become a way of life for most areas around the globe. Advances in technology have allowed us to do things that were barely dreamed of less than a century ago. Some of these technologies have made their way into hotels, but are you
