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The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

  • Articles, Hotel Phone System Articles

How to Keep Your VoIP System Secure

Security is important no matter what industry you’re in, but the need for it has become increasingly obvious in the area of technology. This has become especially true in recent years as we’ve seen breaches take place at large corporations, healthcare facilities, and even the Internal Revenue Service. No business,

  • 5G network, Articles, benefits of voip, Business Telephone System, cloud computing, cloud technology, Direct Bookings, guest relations, Hospitality Industry, hospitality technology, hotel industry, hoteliers, VOIP, VoIP Encryption

4 Hosted PBX Myths That It’s Time to Debunk

According to a report by the FCC published last year, VoIP adoption by consumers is on the rise at the tune of 47 percent of residential customers with a wireline voice service. It is also on the rise for commercial usage, but that number has only breached approximately 15 percent.

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hotel technology

VoIP Buying Guide for Hotels

As we’ve discussed many times before, the implementation of Voice over Internet Protocol into your hotel’s communications systems is one of the best decisions you can make. Whether you’ve been in the business for a while or are a new hotel owner looking for ways to stay on the cutting

  • 5G network, Articles, benefits of voip, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, Webinars

WEBINAR: Does My Hotel Even Need Call Accounting Any More?

Call accounting remains relevant in hospitality, however, its need and value are declining. Is it already dead and we just don’t realize it yet because brands still specify a requirement, and hoteliers are just “used to” buying it and hooking it up?

  • 5G network, Articles, benefits of voip, Business Telephone System, cloud computing, cloud technology, Direct Bookings, guest relations, Hospitality Industry, hospitality technology, hotel industry, hoteliers

Checklist for First-Time VoIP Customers, Part Two

Switching to VoIP is a decision that can help your hotel succeed in one of the most important aspects of the hospitality industry — communications. Last week, we created the first part of a checklist that you should follow once you’ve made the decision to upgrade your hotel’s communications system

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, VOIP

Checklist for First-Time VoIP Customers, Part One

Making the switch to VoIP for your hotel’s communications can be an exciting prospect, and you’re probably wanting to get started as soon as possible. Before you jump right in, though, there are certain things that you should be aware of first.

  • 5G network, Articles, benefits of voip, Business Telephone System, Case Studies, cloud technology, Direct Bookings, Hospitality Industry, hospitality technology, hotel industry, IOT, Voiceware

Ensuring VoIP Quality for Your Hotel

As a hotel owner, you’re well-aware of the fact that maintaining good communication at your facility is an absolute must for success. Not only do your employees rely on the quality of your phone system, but your guests do as well. And if you don’t make your guests happy, they’re