Phonesuite Management

“Leadership is the capacity to translate vision into reality.” -Warren Bennis

Leadership is at the core of a successful organization. A strong management team takes a vision and turns it into reality. Phonesuite’s vision was born over 25 years ago, when it was founded in 1988 by two former Bell laboratories engineers. Phonesuite is a privately held corporation located in Broomfield, Colorado. A proven player within the hospitality industry, the company is backed by a leadership team that knows hospitality and is deeply familiar with what it takes to help hotels achieve their communications goals.

Several of the founding members of Phonesuite remain on staff, contributing to the continual advancement of the company and its evolving technology and products. Phonesuite president and founding member Frank Melville was literally born into the hotel industry and has spent his career pioneering innovative business telephony applications. A founding member of Phonesuite and the company’s chief technology officer, John O’Neill has developed cutting-edge communications products for hotels, airlines, oil companies and other large users of private voice lines.

Phonesuite’s leadership shares a passion for creating technology that is shaping the future of hotel communications, with the collective goal of helping you communicate more effectively, securely, and strategically with your staff and your guests.

Frank Melville photo

Frank Melville


Scott Jamison

President and COO – Phonesuite Direct
Angela Koslowski photo

Angela Koslowski

Director Customer & Product Support
RC Mercure photo

R.C. Mercure

Board Member
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