The cloud provides a number of security benefits for hotels, including data backup and disaster recovery, remote access and collaboration, and the ability to scale resources as needed. Additionally, cloud providers typically have a team of security experts that work to ensure the safety and security of the data stored on their servers, providing an additional layer of protection for hotels’ sensitive information.
Even in today’s ultra-high-tech world, there’s significant debate over whether locally-hosted or cloud files are more secure, convenient, or cost-effective for your hotel. Hotel owners have long been hesitant to adopt new technology, and many feel that keeping data off-site makes it more vulnerable to attack or theft.
In fact, the opposite is true. The COVID-19 pandemic and ensuing economic upheaval last year showed us that business practices can be forced to change at the drop of a hat, and nothing prepares a modern business for adversity like cloud services. Here’s why cloud services are the best way to bring peace of mind to your hotel.
The cloud can provide a hotel with a number of security benefits. One key benefit is that it allows for data to be stored and accessed remotely, which can help protect it from physical damage or theft. Additionally, many cloud providers offer advanced security features such as encryption and multi-factor authentication, which can help protect against cyber threats. Additionally, cloud services can be used to provide remote access to hotel systems and data, which can be beneficial for hotel staff and management. This can also help reduce the need for expensive on-premises IT infrastructure and staff. Overall, the cloud can provide a hotel with a cost-effective and secure way to store and manage sensitive data.
Resilience and Adaptability
When the pandemic hit, many businesses were completely upended. Millions of workers started working from home, business travel ground to a halt, and managers had to determine how to service their guests without risking their health. Cloud-based services helped businesses to stay in communication, keep their operations running, and stay afloat.
The same is true in the case of a disaster. If something should happen to the physical server where your data is stored, a cloud backup will be the difference between rapid recovery and total loss.
Protection Against Cyber Attacks
Cybersecurity is one of a business’s top priorities in years to come, with the cost of cybercrimes totaling in trillions of dollars every year. One of the most common forms of cyber attack is ransomware, wherein data is encrypted and kept for ransom until the target pays a significant sum of money to have it unencrypted.
If you have a complete and regular cloud backup of your data, however, ransomware is much less of a threat. Instead of paying to have your data restored, you can simply delete and restore it from your backup.
Other Cloud Benefits
Cloud phone systems also bring significant benefits to your hotel’s daily operations that are worth considering:
- Cost: cloud services are almost always cheaper in the long run than the costs of maintaining, servicing, and upgrading on-site hardware.
- Security: there are security risks to both on-premises and cloud-hosted services, and keeping your data on the premises doesn’t necessarily make it any safer. Large cloud services often have much higher budgets than individual hotels, so they can afford much better security measures.
Compliance: keeping up with new regulations around handling sensitive guest information is crucial, but cloud services are more than capable of meeting the same security standards of any local hotel system.
Phonesuite Cloud VoIP is a cloud-based voice-over-internet protocol (VoIP) service for hotels. It utilizes the cloud to provide a number of advanced security features to protect against cyber threats such as hacking and eavesdropping.
Some of the security innovations offered by Phonesuite include:
- Encryption of all voice and data communications to protect against eavesdropping.
- Multi-factor authentication ensures that only authorized users can access the system.
- Regular security updates and patches to stay ahead of new threats.
- A private, dedicated network to ensure that communications are not intercepted or tampered with.
- A disaster recovery plan to ensure that the system can continue to operate in the event of an outage or other emergency.
Additionally, Phonesuite’s cloud-based infrastructure allows for remote management and monitoring of the system, which can help hotel staff and management quickly identify and respond to any security issues.
Overall, Phonesuite Cloud VoIP is a secure and reliable solution for hotels looking to improve their communication systems while also protecting against cyber threats.
There’s an old saying that “the cloud is just someone else’s computer,” designed to cast doubt on the security and reliability of cloud-hosted storage and software. But in this day and age, the benefits of cloud computing outweigh the downsides for almost every hotel, in addition to providing added security in the case of a significant emergency or disaster. If you’re ready to talk about how cloud storage can benefit your hotel, start a conversation with Phonesuite today.
