Call accounting remains relevant in hospitality, however, its need and value are declining. Is it already dead and we just don’t realize it yet because brands still specify a requirement, and hoteliers are just “used to” buying it and hooking it up?
What Is Call Routing and How Does It Elevate Guest Experiences?
In the hospitality industry, providing excellent communication is essential to delivering a memorable customer experience. Whether guests are making a reservation, inquiring about amenities, or
