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PhoneSuite understands that front desk agents are the face of your hotel and with Voiceware we arm them to be the most efficient and capable agents possible.
IVRs as a tool can serve many functions and are really only limited by business needs and imagination. IVRs are a great tool for handling specialized call-handling situations to increase the efficiency and usability of Voiceware in any hospitality property.
Get this whitepaper that discusses how flexible IVRs and call routing efficiency can impact your hotel.