The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

It’s hard to imagine life today without Wi-Fi. Sitting at a coffee shop, you expect to be able to quickly connect your laptop or phone to the free network and get some work done. But it wasn’t always so easy! The IEEE 802.11 standard was developed in 1997, allowing for

As a hotel business owner, you know how important it is to manage room inventory and optimize availability in order to maximize profits. An integrated inventory management system can be the key to optimizing your hotel’s performance. If used correctly, this system can allow you to view real-time information about

The hotel industry has experienced an incredible transformation crop up over the past decade due to the evolution of cellular networks. As 5G technology ramps up its rollout, providers have to consider how this will affect various facets of their business — from customer service and marketing to in-room amenities

As the hospitality industry continues to expand and evolve, it is becoming increasingly important for hoteliers to protect their businesses from data breaches and cyber-attacks. With a wealth of proprietary customer information such as financial accounts and contact details stored online, hackers are hungry for these kinds of opportunities. To

When it comes to the hospitality industry, customer satisfaction and efficiency are two of the most important factors that go into making a successful business. Given this fact, it’s easy to see why SMTP (Simple Mail Transfer Protocol) is becoming an increasingly popular tool for hotels, resorts and other hospitality-based