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Hotels depend on high-performing communications systems to ensure guest satisfaction and uphold their brand image. As the hospitality industry continues to evolve, hotels need an advanced technology solution that can meet their growing operational needs. Network Function Virtualization (NFV) offers a transformative approach to transforming existing hospitality networks without investing
As a hotel marketer, you have no doubt seen firsthand how important it is to have well-trained and knowledgeable staff in order to provide the best customer service. Yet for many hotels, training and development programs can be overlooked or left by the wayside due to budget cuts or busy
Keeping up with the pace of modern technology can be a challenge for hospitality businesses looking to stay competitive in an ever-changing environment. Now more than ever, chatbot technology is something that online customer service departments need to seriously consider investing in. From chatbots providing 24/7 customer support and FAQs
As a hotel marketer, you know the importance of connecting with guests on an emotional level and creating an unforgettable experience that they can cherish. While digital marketing strategies are becoming increasingly more popular in helping to send out your message and attract potential visitors, embracing new technologies such as
In the age of smartphones and tablets, creating seamless channels of communication between guests and hotel staff is essential for keeping up with an increasingly connected customer base. With ever-growing expectations for personalized hospitality experiences marked by convenience, speed, and accuracy, hotels must prioritize intelligent strategies to meet their guest’s
For hotel marketers, data analysis plays a critical role in managing and optimizing every aspect of the hotel business. As the quantity and complexity of data continues to skyrocket, businesses increasingly rely on robust data centers to process digital information quickly and efficiently. However, investing in a high-performance data center
It’s hard to imagine life today without Wi-Fi. Sitting at a coffee shop, you expect to be able to quickly connect your laptop or phone to the free network and get some work done. But it wasn’t always so easy! The IEEE 802.11 standard was developed in 1997, allowing for
