From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.
Communication is essential for any team to succeed. It ensures that everyone is on the same page, working towards the same goals, and able to collaborate effectively. However, communication can also be a major source of frustration and inefficiency if it is not managed properly. That’s where streamlining communication comes
In the fast-paced world of hospitality, providing exceptional guest experiences is paramount. Hotel Guest SMS Text Messaging Automation emerges as a powerful tool to seamlessly connect with guests from pre-arrival to post-departure. This innovative solution enables hotels to send automated, personalized messages to guests, offering them a convenient way to
The hotel industry, like many others, can greatly benefit from implementing Robotic Process Automation (RPA). RPA essentially uses software robots to automate repetitive and rule-based tasks, freeing up staff and improving overall efficiency. For hotel marketers seeking to streamline their operations, Robotic process Automation (RPA) is quickly becoming the go-to
In hospitality, every guest interaction depends on connected systems. API integration ensures your PMS, channel manager, booking engine, and CRM exchange data in real time – keeping rates, inventory, and guest profiles consistent across every touchpoint. This blog post will give you an in-depth look at everything from API integration
Modern hospitality lives and dies by clear, reliable guest and staff communication. Whether you’re coordinating housekeeping, managing wake-up calls, or hosting hybrid events, the protocol powering your phones and video determines cost, uptime, and flexibility. This guide explains H.323 vs sip in straightforward terms so hotel IT and operations teams
As the world of modern technology continues to rapidly evolve, so do business revolution tactics. Innovative solutions like smart contracts have been popularized across various industries, and this trend is reaching the hospitality industry as well. Smart contracts provide businesses with an effective way to build trust within their client
In the ever-evolving landscape of the hotel industry, efficiency and guest satisfaction reign supreme. A crucial element in achieving this is the implementation of a robust hospitality call reservation booking system. This technology has revolutionized the way hotels manage their reservations and communications, leading to streamlined operations and enhanced guest
