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The contact center is no longer just a phone-based channel – it has evolved into an omni-channel platform, ready to take on more duties through the power of innovation. Hotel marketers must take advantage of this revolution and equip their contact centers with solutions that allow them to stay ahead
If you manage or own a hotel, then you know how important it is to have an accurate and up-to-date map of your property. Not only do guests need to be able to find their way around, but you also need to be able to track foot traffic and guest
Are you looking to maximize your hotel’s communication capabilities? Multi-line phone systems are essential for ensuring efficient business operations and exceptional customer service. With the right system in place, you’ll be able to create a seamless communications experience that can provide a competitive edge for your business. In this blog
The hospitality industry is booming and is only going to continue to grow in the years to come. As a business owner in this industry, it’s important to stay ahead of the curve and provide your customers with the best possible experience. This can be done by using data-driven
Are you ready to give your marketing the boost it needs? If so, then a Content Management System (CMS) might be just what you’re looking for. CMSs are great tools that can help marketers reach their goals efficiently and effectively, by providing powerful features such as editing capabilities, media integration,
Do you ever feel like you’re playing catch-up in the hotel marketing industry? You’re not alone. The rapid rise of digital technology has revolutionized consumer behavior and created a new environment for hotel marketers to navigate. Fortunately, artificial intelligence (AI) and machine learning (ML) can provide the insights necessary
As a hotel marketer, you know how vital having an efficient phone system is for managing the ever-changing needs of your guests. The ability to communicate quickly and effectively without compromising on quality is essential for maintaining high standards of customer service. Understanding the value that a data center network
