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For hotels, the challenge of effectively managing complex data is nothing new — guest check-in stats, customer preferences, and historical spending remain some of the most important business information. But in today’s competitive landscape, having the right tools to analyze this data quickly and accurately can mean make or break
As hotel marketers, one of the most important aspects to consider when it comes to curating a positive guest experience is providing fast and reliable internet connections. With increasing numbers of guests relying on Wi-Fi for online activities like streaming entertainment and video conferencing, investing in a well-equipped network can
As technology moves at a rapid pace, the emergence of 5G networks has sparked excitement among marketers everywhere. Already used by major providers like Verizon and AT&T, this next-generation cellular network promises to revolutionize the way we use our phones and access data. From increased speeds to more reliable connections
Delivering exceptional guest service has never been more important—nor more complicated. With technology playing an ever-increasing role in the customer experience, hospitality brands must leverage new solutions to provide 24/7 support for guests while driving profitability and efficiency throughout their organization. Luckily, the cloud communications platform as a service (CCPaaS)
As customer experience becomes an increasingly important priority for businesses, the hospitality industry can leverage software solutions to provide quality service and optimize operations. ConnectWare Hospitality offers features designed to modernize your hotel communications. Whether you’re managing a hotel chain, restaurant, or special event venue, having up-to-date technology to help
Are you a hotelier looking for ways to make your business more efficient and profitable? Look no further than the implementation of an effective hotel POS system. This technology is designed to streamline all aspects of your daily operations, from the cash handling and customer service to inventory tracking and
The rapid growth in global workforce mobility has empowered more businesses to embrace cross-border collaboration as part of their everyday operations. However, there are still challenges with maintaining effective communication between multinational teams. VoIP (Voice over Internet Protocol) is emerging as a reliable and cost-effective solution for bridging the divide
