The Phonesuite Blog

From expert advice to industry news, our blog is your resource for all things hospitality communications. Subscribe to stay informed.

The hotel industry is in for a major change with the arrival of 5G technology. This high-speed wireless network will enable hotels to offer new and improved services to their guests, including ultra-fast internet connections, connected rooms, and more. 5G will also bring about a new era of data analytics

As hoteliers, it is paramount to be aware of the shift towards cloud and mobile technologies in the hospitality industry. These innovative tools can drastically improve guest service and operations as well as bolster a hotel’s study market share. However, without adopting these technologies successfully, hotels face an enormous challenge

As technology has rapidly evolved over the years, Voice over Internet Protocol (VoIP) has become one of the most popular communication methods for business marketing. In the coming years, this trend is only expected to continue, with new advancements in VoIP expected to transform the way businesses communicate and interact

For marketers aiming to create better hospitality experiences for customers, the use of call-logging software can be a game-changer. By providing an efficient and organized way to store data related to customer service calls, this type of technology can help busy teams manage their workloads more effectively while also helping

Configuring Quality of Service (QoS) for Voice over Internet Protocol (VoIP) is an essential step in ensuring reliable and high-quality voice communication over IP networks. With VoIP becoming increasingly popular in both personal and business settings, QoS has become a crucial tool for delivering clear and uninterrupted voice communication. In

Hotel marketers know that having the right tools and strategies in place can make a big difference when it comes to optimizing profits. As competition continues to increase, staying ahead of the curve is essential—and this means understanding how hospitality-specific accounting solutions can help you maximize your returns. By embracing

The hospitality industry is no stranger to technology – from hotel keycards, booking systems, and customer service analytics to personal preference data tracking, mobile check-in, and voice search. Technology has been used for some time now to make hotels more efficient, secure, and convenient. However, with the emergence of Web