Enhanced software helps hotel managers monitor one or more properties more efficiently using new cloud-based tools to track call data, metrics, and hotel staff
(Broomfield, Colorado) – August 15, 2018 – Phonesuite, a leading provider of communications solutions for the hotel industry for more than 25 years, announces the release of upgraded Voiceware 3.0 software, the next iteration in its leading IP-PBX hotel management platform. This major release represents Phonesuite’s commitment to developing innovative tools that help hotels function more efficiently and profitably through cloud-based technology delivery.
A significant feature of Phonesuite’s Voiceware 3.0 software platform is cloud-based call reporting. This tool provides hotel managers using Voiceware with up-to-the-minute call data, such as usage and staff metrics. Hotel ownership groups also gain the ability to view data across multiple properties they manage from a single, secure location. Other enhancements include upgrades to improve efficiency and security, as well as new features to aid in the setup and installation of the Voiceware platform.
“With Voiceware 3.0, Phonesuite continues to shift toward cloud-based delivery of important hotel technologies that are feature-rich, easy to install, and affordable,” said Phonesuite CEO Frank Melville. “In addition to new feature sets, Voiceware 3.0 wraps our browser-based reporting system that allows system usage and staff metrics tracking at one property or any group of properties – all from a single pane of glass”.
Phonesuite, a leading provider of communication solutions for the hospitality industry, has announced the release of Voiceware 3.0, an upgrade to its existing hotel communication platform.
Voiceware 3.0 includes a range of new features and enhancements designed to improve the efficiency and effectiveness of hotel communications. Some of the key updates include:
Enhanced call routing and management capabilities: Voiceware 3.0 includes advanced call routing and management features that allow hotels to handle incoming calls more and ensure that guests are connected with the right person or department.
Improved guest messaging: Voiceware 3.0 includes enhanced messaging capabilities that allow hotels to easily send important information to guests, such as reservation confirmations, check-in instructions, and more.
Integration with popular hotel management systems: Voiceware 3.0 has been designed to seamlessly integrate with popular hotel management systems, allowing hotels to streamline their communication processes and reduce the need for manual data entry.
Advanced security features: Voiceware 3.0 includes advanced security features that protect hotels and their guests from potential security threats, such as data breaches and unauthorized access.
Overall, the release of Voiceware 3.0 represents a significant upgrade for hotels looking to improve their communication processes and provide a better experience for their guests. Phonesuite is confident that the new platform will be well-received by its customers and will help drive further growth for the company.
About Phonesuite
Phonesuite is a single-sourced, hospitality communication solution for hotel managers and owners who need a reliable, simple-to-implement telephony platform that supports both SIP and analog phones. For over 25 years, Phonesuite has been the proven choice for modern, open-architected integrated hotel communications for over 5,500 hotel installations. Our products, combined with our nationwide dealer support and engineering expertise, create reliable communication solutions that meet or exceed all hotel requirements. In addition to our local and regional reseller channel, our turnkey solution is also now available to factories direct to national groups.
