How VoIP Can Improve Your Guests

How VoIP Can Improve Your Guests’ Holiday Stay

How Hotel VoIP Enhanced Guests Holiday Stay

The end of each year marks a number of celebrations, from Christmas to Hanukkah to New Year’s. For many people, this is a time to spend time with family and friends, open gifts, or ring at the start of a new beginning for the next twelve months. Your choice of celebration is entirely up to you. While most celebrations will be conducted close to home, millions of people travel across the state, across the country, and perhaps even across the globe. End-of-the-year travel has become increasingly popular, especially as New Year’s celebrations have become huge affairs that you simply don’t want to miss.

A large portion of travelers, of course, are going to need a place to stay while they’re away from home. This is where hoteliers come in. These visitors have a number of hotels to choose from, and even though you may not believe that communication technology at a hotel is important during the holiday, it certainly is. And a great way to show holiday spirit toward travelers is to equip your hotel with Voice over Internet Protocol.

Staying Connected with Family

Many holiday travelers may stay at hotels, but their need to remain in touch with their families does not diminish. In fact, this is the time of year when keeping in touch is often even more essential. While cell phones are all the rage, and have cut down on phone usage in rooms, there are still a large number of travelers who require these phones either for communication or the extras that come with them. Above all, however, guests want a reliable communication system to be available at all times during their stay. VoIP offers the best solutions when it comes to connectivity and reliability. As a bonus to you as a hotelier, the increase in long-distance calls won’t drive up your costs while allowing guests to remain connected to family members and friends who they may not be able to spend the holidays with. Even if a guest doesn’t need to utilize the hotel’s phones at any point during their trip, just knowing it’s there is enough to put the traveler’s mind at ease.

Perfect for the Business Traveler

Unfortunately, while many people are traveling elsewhere to celebrate the holiday with their loved ones, others are conducting business as usual. In fact, the occupation of some of your guests may mean that they’re making trips specific to the holiday. These are the people who are going to be relying mostly on your communications network, and the stability of VoIP will definitely improve their stay by ensuring that they can conduct business and be taken care of by the hotel. Plus, if you wish, you can offer some of the features that come with an upgrade to VoIP, such as reliable conferencing and other communication extras. Since those on business often stay for an extended amount of time, taking care of these guests can help your hotel’s bottom line as well.

Taking the Stress off Your Employees

It’s no secret that the holidays are a time of stress for hotel employees thanks to increased foot traffic and guests that may take out their frustrations against a worker over events surrounding the holiday that is not connected with their stay. Because of this, your employees will appreciate VoIP thanks to the myriad options and trustworthiness of the network. This, of course, will indirectly improve your guests’ interactions with the staff and overall satisfaction. It’s a win-win-win situation for employees, guests, and the hotel itself.

Offering your guests VoIP and all the technological conveniences that come with it during the holidays can say to them that you care about their need to communicate during their stay. Although you might have missed the window for the 2014 holidays, the new year will be full of opportunities such as this one that you simply shouldn’t miss.

Enhanced Communication

With VoIP, guests can not only make voice calls but also video calls. This can be particularly beneficial for guests who are staying away from their loved ones during the holidays. Video calls can help them feel more connected and less homesick.


VoIP offers a range of convenient features such as call waiting, call forwarding and voicemail. These features can help your guests stay connected and manage their communications more efficiently.


VoIP allows guests to make calls from anywhere in the world, as long as they have an internet connection. This means that your guests can stay connected with their loved ones, even if they are in a different country.

Cost Savings

VoIP is much cheaper than traditional phone lines, which can result in lower phone bills for your guests. By offering VoIP services, you can attract guests who are looking for cost-effective ways to stay in touch with their friends and family.

Integration with other services

VoIP can be easily integrated with other services such as messaging apps and email, allowing your guests to communicate in a variety of ways.

VoIP, or Voice over Internet Protocol, is a technology that allows people to make voice and video calls over the internet. In the hospitality industry, VoIP can play a crucial role in improving guests’ holiday stays.

By offering VoIP services, you can provide your guests with an affordable, convenient, and reliable way to stay connected during their holiday stay. This can go a long way in enhancing their overall holiday experience and leaving them with a positive impression of your hospitality business.