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Hotels have unique communication needs, and when it comes to choosing the right technology to meet those needs, there are a few options. Two of the most popular choices are plain old telephone systems (POTS) and voice over internet protocol (VoIP). Both solutions can offer reliable service for businesses in
Several years ago, most of the writing about Voice over IP (VoIP) was about how important it was going to be, what protocols were going to dominate, the transmission of voice and multimedia content over an internet connection. VoIP allows users to make voice calls from a computer, smartphone, other
Have you ever wondered how to make your hotel business more profitable? One way to do this is by conducting a SWOT analysis. This analysis looks at the Strengths, Weaknesses, Opportunities, and Threats of your business in order to identify areas where you can improve. Keep reading to learn
As a hotel marketer, you know the importance of optimization and staying ahead of the curve. Knowing how to leverage technology tools to optimize your marketing efforts is essential – and one such tool is APIs (Application Programming Interfaces). APIs are incredibly powerful in providing connectivity between applications, allowing hoteliers
As a hotelier, you know that data management is essential for achieving operational efficiency and accuracy. Properly managing your hotel’s data processes can ensure your guests have the best experience possible while still maximizing profits. In this blog post, we’ll outline five key strategies to help optimize your hotel’s data
For marketers, the challenge of engaging customers in an increasingly digital world can feel overwhelming. As customer interactions shift away from interpersonal connections and toward digital channels, it’s essential to find new ways to reach customers and create meaningful relationships. One powerful solution is by humanizing these digital experiences—embracing a
As a hotel manager or marketer, the daily grind of operations can be overwhelming. The never-ending stream of tasks and responsibilities you juggle can make it difficult to properly strategize and better your hotel’s reach. But efficiency starts with organization – when groups, bookings, employees and finances are meticulously managed,
